Webinars to be held during the week ending October 14, 2022:
Tuesday, October 11 | 1:00pm Eastern
How To Get Bots Right: Understanding and Developing Effective Chatbots
Chatbots are often deployed without fully understanding where automation will be helpful to constituents and where it will not. Using data analytics to map the constituent journey and create bots with consideration to the constituent's and agency's perspectives helps prevent bots from leading users to a dead end with no valuable alternative. Join us for a webinar on the problem with and promise of chatbots.
Click here to Register to attend
Thursday, October 13 | 1:00pm Eastern
Three's a Cloud: Why a Multicloud Solution is Better for Government
As the demands on state and local governments continue to grow in number and complexity, agencies are adopting cloud technology to lower costs, bolster their cybersecurity posture and improve service delivery. And cloud service providers have leveraged their experience to develop scalable tools that can solve a wide range of system challenges. The question is no longer which cloud to use but which combination of cloud services can best help organizations achieve their missions. Each cloud service was initially designed to solve a different problem, so they have matured with different strengths and capabilities. Multicloud is much more than using services in each cloud independently. Multicloud is about connecting the best services and capabilities of each cloud.
Click here to Register to attend
Sneak Peek at Next Week’s Webinars:
Tuesday, October 18 | 1:00pm Eastern
Managing Cyber Risks: Exploring Cybersecurity as a Managed Service
Cybersecurity challenges are getting tougher by the day. Most state and local governments don’t have the in-house staff or resources to keep up. That’s why many of them are turning to a managed services model for security. We’ve lined up three public sector cyber experts to discuss this approach, and when it makes sense – and when it doesn’t – for different types of agencies. Join us to hear new cyber strategies and approaches for state and local governments. You won’t want to miss it!
Click here to Register to attend
Wednesday, October 19 | 1:00pm Eastern
Centering Constituent Concerns with an Environmental, Social and Governance Framework
Environmental, Social, and Governance (ESG) frameworks have emerged in the private sector as a way to incorporate social good into the other work an organization is engaged in. It’s a lens that can enhance and inform the way a company thinks about risks, opportunities, and outcomes. But when people think about improving their communities and addressing the major issues that impact daily life, they look to governments – not corporations or individuals – as the institutions responsible for meeting that mission. While many ESG initiatives are intrinsic to the mission of government agencies, thinking about them as interrelated pieces under a common framework helps set goals, measure success, and ensure accountability. Join us for a webinar on how adopting an ESG framework can be a powerful way to help broaden governments’ mission to address issues that matter to the communities they serve.
Click here to Register to attend
Friday, October 21 | 2:00pm Eastern
Accelerating Improvements in the Constituent Experience with APIs
While making the leap to digital modernization may feel almost impossible, an Application Programming Interface (API) can help governments quickly improve service delivery without overhauling legacy systems. Learn how governments can use APIs to give residents a consumer-grade experience while maintaining their back-office systems during this webinar with Government Technology on October 21!
Click here to Register to attendTo view upcoming and on-demand webinars, visit webinars.govtech.com.
For assistance with registration, contact:
Jeremy Smith, jsmith@erepublic.com (916) 932-1402 direct