October 28, 2023

Selected links to items focusing on government operations posted on the Internet during the week ending October 27, 2023

8 Features of the Best Audit Management Software for Public Sector The shift to electronic working papers in the audit community fosters collaboration but inadvertently generates dark data. Audit management software offers solutions to access, analyze and maximize audit data's value. READ MORE

AI Bots Are Helping 911 Dispatchers Manage Workloads The use of artificial intelligence is partly a response to an acute staffing crisis and the pressing need to address the mental health challenges that emergency responders face. READ MORE

Building Culture While Working Remote in Washington State Washington CIO Bill Kehoe and Chief of Staff Amy Pearson explain that while their agency is fully remote and even hiring out-of-state talent, they still find ways to bring staff together on big projects. READ MORE

Combat Public Sector Benefit Fraud  Fraudsters utilize sophisticated generative AI technologies to undermine benefits programs. Without secure identity proofing you leave individuals at risk. READ MORE

Cybersecurity Incident Disrupts Courts in Kansas  Florida's First Judicial Circuit Court system announced plans to cancel and reschedule some proceedings following a separate cyber attack earlier in the month. READ MORE

Emory University law professor, to shed light on the crucial intersection of law, policy, climate adaptation, and flood risk. VIEW MORE DETAILS AND REGISTER HERE

Erie County DA Announces Online Scam Reporting  A New York county’s district attorney has announced an online complaint form to report the myriad scams being perpetrated in cyberspace. Those reports will be reviewed by a Special Investigations and Prosecutions Bureau. READ MORE

ERP Seller Springbrook Turns to AI for Customer Service The new HelpDesk AI from Springbrook Software is designed to help customers find information about HR, payroll, tax collection and other tools. This marks the latest use of ChatGPT in tech made for local government. READ MORE

Federal Government Offers Cybersecurity Toolkit for Health Sector CISA and partners announced a toolkit bringing together advice and other resources to help health care and public health organizations improve their cyber postures. READ MORE

Guide: The New Era of Government Work Hybrid work is an exciting new world filled with the power and potential to transform agencies throughout your state or local government network. DOWNLOAD PDF

Inside the Quest to Create Unbreakable Encryption Computer scientists, mathematicians and cryptographers are on a quest to find new encryption algorithms that can withstand attacks not only from today’s conventional computers but also from tomorrow’s quantum machines. READ MORE

Job opportunities at NYC's Office of Administrative Trials and Hearings: OATH regularly posts employment opportunities on the NYC Jobs portal and on its website. View current openings.

Local Governments Band Together to Address Use of AI Led by the co-chairs named earlier this month, the members of MetroLab Network’s GenAI for Local Governments Task Force will work together to create a comprehensive resource of guidance on the use of AI technology. READ MORE

Schools Make E-Rate Cybersecurity Money Top Funding Priority The federal E-rate program has the potential to be a well of funding for cybersecurity that K-12 schools and libraries are eager to tap to protect themselves from increasingly sophisticated cybercriminals. READ MORE

The Future of Sustainable Cities: A Whole-of-Government Approach to Electric Vehicle Implementation  EVs drive urban resilience: harnessing cross-government strategy and funding for sustainable transformation. READ MORE

Transforming Community Infrastructure for Water Conservation  Local governments can drastically improve water conservation with a comprehensive approach to water management. READ MORE

Webinar: Adapting Legal Frameworks to Address Climate Change in High Flood Risk Communities  On Wednesday, Nov 1, at 1pm ET, Forerunner is hosting Mark Nevitt, an Emory University law professor, to shed light on the crucial intersection of law, policy, climate adaptation, and flood risk. VIEW MORE DETAILS AND REGISTER HERE

When Building an AI Strategy, Start With the Guardrails  States are starting to hire experts to navigate both the opportunities and the trickier aspects of AI. Maryland's Nishant Shah says job No. 1 is establishing a set of principles that set the foundation for everything else. READ MORE