Improving Accessibility and Availability of Government Services
Government Technology recently analyzed state portals to determine the "digital maturity" of their processes for professional licensing, driver’s licensing, Medicaid applications, state disability benefits, and their child welfare system. The goal was to assess how accessible these services are and to what degree they have been digitized.
On Nov. 12 at 11am PT/2pm ET, Government Technology's panel of analysts and experts will discuss these findings, focusing on the state of digital maturity when it comes to key government processes and what agencies can do to improve the experience for citizens and staff.
Topics that will be considered include:
What states are leading the way when it comes to digital transactions and interactions – and what they are doing to stand out
The technologies and solutions available to make transactions more digital and mobile-enabled
How to get started on the digital maturity journey and what areas bring the biggest return on investment
If can not participate in this webinar on November 12, Government Technology suggests you Register anyway to receive updates for access to the on-demand recording.
CAUTION
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For example, New York State Department of Civil Service's Advisory Memorandum 24-08 reflects changes required as the result of certain amendments to §72 of the New York State Civil Service Law to take effect January 1, 2025 [See Chapter 306 of the Laws of 2024]. Advisory Memorandum 24-08 in PDF format is posted on the Internet at https://www.cs.ny.gov/ssd/pdf/AM24-08Combined.pdf.
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NYPPL Blogger Harvey Randall served as Principal Attorney, New York State Department of Civil Service; Director of Personnel, SUNY Central Administration; Director of Research, Governor’s Office of Employee Relations; and Staff Judge Advocate General, New York Guard.
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