Managing Cyber Risks: Understanding New Risks and How to Prepare
The cyber risks that threaten America’s state and local governments are changing. Hackers are getting smarter and better organized. Ransomware and malware phishing attempts are growing ever-more sophisticated. Attacks on dams, pipelines and other pieces of critical infrastructure are on the rise. Meanwhile, the changing government environment itself makes it even harder to guard against cyber threats. Telework, remote collaboration, digital service delivery, smart city tech, connected Internet of Things devices - all make cybersecurity exponentially more difficult. In this webinar you'll hear from key government cybersecurity leaders discuss the new cyber risks for state and local agencies – and what you can do to prepare for them.
Click here to Watch now
Bringing Digital Experience into the Network Operations Center
Increasing digital initiatives and cloud adoption fundamentally alter the job of network operations. NetOps teams must now support applications that are operated by third parties and require a different set of skills. Understanding user experience can be a moving target in such a highly decentralized and hybrid enterprise world. In this one-hour webinar you will discover how forward-thinking organizations are re-envisioning their monitoring strategies by evolving traditional NetOps into Experience-Driven NetOps, an innovative approach that routes digital experience metrics through standardized operational workflows to triage and resolve issues faster.
Click here to Watch now
Creating Frictionless Government and Education Experiences Through Innovation
Government and education services should be easily accessible and simple to use for a wide variety of constituents. As the COVID-19 pandemic demonstrated, constituents can get frustrated and feel left behind when organizations have complex processes and tools, and not all users will be on the same level of the digital playing field. Thankfully, government and educational agencies have shown a willingness to transform their approaches to meet individuals where they are. Listen in to this discussion to hear how your organization can create frictionless and inclusive services through innovation.
Click here to Watch now
Enhancing Voice and Digital Engagement with Communications Platform as a Service Solutions
Public sector and education communities are expected to provide constituents and students the information and resources they need quickly. By leveraging artificial intelligence (AI) tools, organizations can enhance digital and voice communications through intelligence-enabled insights. In this 30-minute webinar you will learn how organizations can use AI-based solutions to deliver the right knowledge at the right time for optimal outcomes.
Click here to Watch now
To view upcoming and on-demand webinars, visit webinars.govtech.com.
For assistance with registration, contact Jeremy Smith, jsmith@erepublic.com (916) 932-1402 direct