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October 23, 2019

Improving Accessibility and Availability of Government Services


Government Technology recently analyzed state portals to determine the "digital maturity" of their processes for professional licensing, driver’s licensing, Medicaid applications, state disability benefits, and their child welfare system. The goal was to assess how accessible these services are and to what degree they have been digitized.

On Nov. 12 at 11am PT/2pm ET, Government Technology's panel of analysts and experts will discuss these findings, focusing on the state of digital maturity when it comes to key government processes and what agencies can do to improve the experience for citizens and staff.

Topics that will be considered include:

What states are leading the way when it comes to digital transactions and interactions – and what they are doing to stand out

The technologies and solutions available to make transactions more digital and mobile-enabled

How to get started on the digital maturity journey and what areas bring the biggest return on investment


If can not participate in this webinar on November 12, Government Technology suggests you  Register anyway to receive updates for access to the on-demand recording.

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New York Public Personnel Law Blog Editor Harvey Randall served as Principal Attorney, New York State Department of Civil Service; Director of Personnel, SUNY Central Administration; Director of Research, Governor’s Office of Employee Relations; and Staff Judge Advocate General, New York Guard. Consistent with the Declaration of Principles jointly adopted by a Committee of the American Bar Association and a Committee of Publishers and Associations, the material posted to this blog is presented with the understanding that neither the publisher nor NYPPL and, or, its staff and contributors are providing legal advice to the reader and in the event legal or other expert assistance is needed, the reader is urged to seek such advice from a knowledgeable professional.
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