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August 16, 2021

Webinar update for the week of August 16, 2021

GOVERNMENT TECHNOLOGY's live webinar update for the week of August 16, 2021.

 

Building a Future-Proof Cybersecurity Practice Part 4: Adapting the Strategy - Tuesday, August 17 | 1:00pm Eastern
During this four-part Master Class series, you will learn how to develop and deploy a future-proof cybersecurity strategy in state and local government. In this fourth session, Center for Digital Government Senior Fellow Deb Snyder and Tanium CISO Chris Hallenbeck will discuss how to adapt and sustain a cybersecurity strategy.

Click here to Register to attend 

 

Closing the Gaps in Your Security Posture - Wednesday, August 18 | 2:00pm Eastern
Like other states, Georgia has worked tirelessly to implement an advanced cybersecurity strategy, to ensure its networks and data are protected and secure. And like other states, Georgia nonetheless still faced a major gap in its security posture: User authentication. Georgia IT leaders in recent years have worked to close that gap by adopting hardware security keys for multifactor authentication. To hear Georgia’s story – and to learn more about how hardware security keys are and how they work.

Click here to Register to attend

 

Next-Gen Engagement: Why Your Contact Center Should be Cloud-Native and AI Enabled - Thursday, August 19 | 2:00pmEastern
The pandemic exposed the limitations of legacy contact center technology. On-premises systems struggled to respond to rapidly changing requirements like spiking call volumes and the transition of contact-center agents to remote work. As a result, constituents often faced long delays in getting the help they desperately needed. Find out how a cloud-native contact center platform can help your organization address these shortcomings, while delivering a better customer experience and improving internal operations.

Click here to Register to attend

 

For assistance with registration, contact:
Jeremy Smith, jsmith@erepublic.com(916) 932-1402 direct

CAUTION

Subsequent court and administrative rulings, or changes to laws, rules and regulations may have modified or clarified or vacated or reversed the decisions summarized here. Accordingly, these summaries should be Shepardized® or otherwise checked to make certain that the most recent information is being considered by the reader.
THE MATERIAL ON THIS WEBSITE IS FOR INFORMATION ONLY. AGAIN, CHANGES IN LAWS, RULES, REGULATIONS AND NEW COURT AND ADMINISTRATIVE DECISIONS MAY AFFECT THE ACCURACY OF THE INFORMATION PROVIDED IN THIS LAWBLOG. THE MATERIAL PRESENTED IS NOT LEGAL ADVICE AND THE USE OF ANY MATERIAL POSTED ON THIS WEBSITE, OR CORRESPONDENCE CONCERNING SUCH MATERIAL, DOES NOT CREATE AN ATTORNEY-CLIENT RELATIONSHIP.
NYPPL Blogger Harvey Randall served as Principal Attorney, New York State Department of Civil Service; Director of Personnel, SUNY Central Administration; Director of Research, Governor’s Office of Employee Relations; and Staff Judge Advocate General, New York Guard. Consistent with the Declaration of Principles jointly adopted by a Committee of the American Bar Association and a Committee of Publishers and Associations, the material posted to this blog is presented with the understanding that neither the publisher nor NYPPL and, or, its staff and contributors are providing legal advice to the reader and in the event legal or other expert assistance is needed, the reader is urged to seek such advice from a knowledgeable professional.
New York Public Personnel Law. Email: publications@nycap.rr.com