Imposing a reasonable disciplinary penalty under the circumstances

Petitioner was served with a notice of discipline setting out six charges of misconduct alleging violations of the agency's rules, regulations and code of conduct. Petitioner denied the charges and demanded a hearing pursuant to Civil Service Law §75. The Employer withdrew one of the six charges after the §75 disciplinary hearing. The Hearing Officer subsequently found Petitioner guilty of the five remaining charges and recommended that the Petitioner be terminated from his position. The Appointing Authority reviewed the record and Hearing Officer's recommendation, found Petitioner guilty of the five remaining charges of misconduct and terminated his employment. Petitioner appealed the Appointing Authority's decision.

The Appellate Division, opining that the five charges were supported by substantial evidence, explained:

1. New York State's Civil Service Law §75(1) provides an employee in the classified service of a public employer covered by the statute "shall not be removed or otherwise subjected to any disciplinary penalty except for incompetency or misconduct shown after a hearing upon stated charges"; and

2. "The standard of review of such a determination made after a disciplinary hearing is whether it is supported by substantial evidence."

Turning to Petitioner's challenging the penalty imposed, of termination of his employment, as "excessive", the Appellate Division said in determining whether an imposed disciplinary penalty is excessive, "this Court must consider whether, in light of all the relevant circumstances, the penalty is so disproportionate to the charged offenses as to shock one's sense of fairness",* citing Matter of Scuderi-Hunter v County of Delaware, 202 AD3d at 1317.

The court, recognizing that Petitioner had been employed by the Appointing Authority "for nearly 25 years with no prior disciplinary issues and that he submitted 15 letters by individuals acclaiming their belief in his good character," said "sexual harassment in the work place is among the most offensive and demeaning torments an employee can undergo.'"

Noting that the record "establishes numerous incidents of sexual harassment" by Petitioner, the Appellate Division said: it "cannot conclude that the penalty of termination was so disproportionate to the offense, in the light of all the circumstances, as to be shocking to one's sense of fairness".

* A Reasonable Disciplinary Penalty Under the Circumstances.  The text of this NYPPL e-book focuses on court decisions addressing disciplinary penalties imposed on employees in the public service in instances where the individual has been found guilty of misconduct and, or, incompetence. For more information click HERE. 

Click HERE to access the full text of the Appellate Division's ruling summarized above. 

 

 

Administrative appeal hearing decisions issued by New York State Commissioner of Education Dr. Betty A. Rosa

Decision of the Commissioner No. 18,263

    Concerning an appeal of a school district election and an application seeking the removal of certain members of the school board  and the school district's clerk.

Click HERE to access the Commissioner's decision posted on the Internet.

 

Decision of the Commissioner No. 18,264

    Addressing an appeal of an action taken by the board of trustees of a public library with respect to an election.

Click HERE to access the Commissioner's decision posted on the Internet.

 

Decision of the Commissioner No. 18,266   

    With respect to an appeal challenging the actions of the board of education in a school district election.

Click HERE to access the Commissioner's decision posted on the Internet.

 

City official alleged to have abused his position by stealing from relief donations and festival funds

On May 19, 2023, New York State Comptroller Thomas P. DiNapoli and Chautauqua County District Attorney Jason Schmidt announced the indictment of former City of Dunkirk Festivals Coordinator Hector Rosas for using his public position to pilfer more than $50,000 through several schemes.*

"Rosas allegedly used his position to steal donations meant to help Hurricane Maria victims and divert funds meant to benefit his community into his own pockets," State Comptroller DiNapoli said. "Public service is a privilege and a duty that he is charged with betraying. Thanks to our partnership with District Attorney Schmidt, we have exposed these schemes.”

“These types of crimes are not victimless,” said District Attorney Schmidt. “Dunkirk City, like many of our local municipalities here in Chautauqua County, is engaged in an every-day battle to service its residents with precious little money. City residents, themselves, and most of us here in Chautauqua County, live paycheck to paycheck. Every dollar stolen is a dollar not spent servicing our community. No one should use their public office for personal gain.”**

"Hector Rosas was employed since 1984 with the City of Dunkirk as a Water Meter Reader and then Laborer. In 2016, Rosas was promoted to the newly created position of Festivals Coordinator. In that capacity, Rosas ran the city’s summer festival programs through the city’s local development corporation.

"In 2017, in his role with the city, Rosas oversaw fundraising efforts to aid the people of Puerto Rico in recovering from the devastation wrought by Hurricane Maria. Rosas collected nearly $15,000 in donations from citizens, schools and civic groups. The investigation revealed that all of these funds were transferred by Rosas from the city’s festivals bank account, which he controlled, to his personal bank account. Although Rosas visited his mother’s home in Puerto Rico and spent some of the funds, he could produce no receipts, nor could he account for the money collected.

"As Festivals Coordinator, from the summer of 2016 to the summer of 2019, Rosas was responsible for collecting and depositing cash generated from beer sales at the annual summer festivals. The investigation revealed that over $42,000 in cash sales were collected by Rosas but never reported or deposited in the festivals account.

"Rosas was arraigned in Chautauqua County Court before Judge Stephen Cass and is due back in court on June 13, 2023."

* N.B. The charges against Mr. Rosas are merely accusations and Mr. Rosas is presumed to be innocent of such charges until and unless proven guilty in a court of law. 

** Using one's public office for personal gain is sometimes referred to as "jobbery". The Mirriam-Webster dictionary defines "jobbery" as "the improper use of public office or conduct of public business for private gain".

###

Since taking office in 2007, Comptroller DiNapoli has committed to fighting public corruption and encourages the public to help fight fraud and abuse. allegations of fraud involving New York State taxpayer funds may reported by filing a complaint online at https://www.osc.state.ny.us/investigations, or by calling the toll-free Fraud Hotline at 1-888-672-4555,  or by mailing a complaint to: Office of the State Comptroller, Division of Investigations, 8th Floor, 110 State St., Albany, NY 12236. 

 

State Comptroller DiNapoli releases state and related agency audits

New York State Comptroller Thomas P. DiNapoli announced the audits and reports listed below were issued during the week ending May 19, 2023

Links to material posted on the Internet are highlighted in COLOR.

 

Department of Health – Medicaid Program – Excessive Payments for Durable Medical Equipment Rentals (2021-S-36) Medicaid recipients receive necessary durable medical equipment (DME) – wheelchairs, for example – as a benefit of the program. Some DME items are available on a monthly rental basis, subject to caps; when the cap is reached, the item is generally considered purchased and no additional rental payments are made. However, certain other DME, such as oxygen equipment, is available for continuous (i.e., uncapped) rental only. Auditors identified Medicaid overpayments totaling nearly $1.5 million for DME rentals that exceeded established monthly caps. In addition, noting that Medicare imposes a 36-month cap on oxygen equipment rental payments, auditors determined that Medicaid could achieve significant cost savings – including an estimated $8.6 million for the audit scope – if the Department of Health adopted a similar policy rather than allowing continuous uncapped rentals of DME.

 

Metropolitan Transportation Authority – Long Island Rail Road – Non-Revenue Service Vehicles and On-Rail Equipment (2020-S-29) The Long Island Rail Road (LIRR) has an inventory of 1,034 fleet vehicles – cars, SUVs, trailers, trucks, and vans – used by 26 departments in their day-to-day operations. It also maintains 43 pieces of on-rail equipment, with an estimated cost of almost $57 million, and a parts inventory consisting of 9,373 different part numbers/types valued at over $10.2 million. Auditors determined that LIRR did not ensure that its responsible departments were maintaining accurate inventories of these valuable assets, following procurement best practices, and/or providing the necessary preventive maintenance.

 

Department of Health – Medicaid Program – Improper Fee-for-Service Pharmacy Payments for Recipients With Third-Party Health Insurance (2021-S-20) Where Medicaid recipients have other third-party health insurance (TPHI), such as Medicare or commercial health insurance, TPHI is the primary payer and Medicaid is the payer of last resort. The Office of the Medicaid Inspector General (OMIG) contracts with Gainwell Technologies (Gainwell) to identify claims where Medicaid was incorrectly identified as the primary payer and to recover payments. Auditors found that the Department of Health and OMIG did not ensure that Gainwell properly identified and recovered all Medicaid payments for fee-for-service pharmacy claims where TPHI was liable instead, identifying more $37.4 million in improper Medicaid payments that had not been pursued for recovery. Much of this amount may be unrecoverable due to New York State’s 3-year statute of limitations.

 

Department of Corrections and Community Supervision – Controls Over Tablet and Kiosk Usage by Incarcerated Individuals (2022-S-8) The Department of Corrections and Community Supervision’s (DOCCS) tablet program provides incarcerated individuals with access to digital content (e.g., e-books, music) and messaging/ communication functionality. Tablet program assets included about 26,500 active tablets and 1,100 active kiosks across 44 facilities. Although DOCCS established Directives that govern the tablet program and address the secure use of devices, auditors found that DOCCS exerts little control over the tablet program to ensure that the Directives are enforced. Thus, there is limited assurance that tablets are being used appropriately and only by the individuals to whom they are assigned; that tablets and kiosks are secure and functioning as intended; and that incoming and outgoing communications with the outside community as well as within and across facilities are appropriately restricted. DOCCS also is not adequately overseeing the security and configuration of certain assets, and does not ensure systems are maintained at vendor-supported levels required to preserve the accuracy and integrity of its data.

 

Department of Health – Medicaid Program Claims Processing Activity April 1, 2022 Through September 30, 2022 (2022-S-12) During the 6-month period ended September 30, 2022, eMedNY processed over 224 million claims, resulting in payments to providers of nearly $38 billion. OSC’s audit of Medicaid claims processing activity identified over $16.7 million in improper Medicaid payments for claims that were not processed in accordance with Medicaid requirements. The audit also identified 11 providers in the Medicaid program who were charged with or found guilty of crimes that violated laws or regulations governing certain health care programs. The Department of Health removed three of the providers from the Medicaid program and referred two to the New York State Office of the Attorney General’s Medicaid Fraud Control Unit; the remaining six providers were under the Office of the Medicaid Inspector General’s review.

 

Department of Health – Medicaid Program – Improper Payments of Medicare Buy-in Premiums for Ineligible Recipients (Follow-Up) (2022-F-37) Medicaid pays premiums for individuals enrolled in the Medicare Buy-in Program. A prior audit report, issued in November 2021, identified $31.7 million in improper premium payments made on behalf of individuals who were not eligible for the Buy-in Program, an additional $23.6 million in payments made on behalf of individuals with coverage that exceeded Medicaid’s 2-year premium liability, and $372,716 in premium payments made on behalf of 282 individuals who were deceased but not disenrolled. The follow-up found that the Department of Health made some progress in addressing the problems identified; however, additional actions are needed. Of the initial report’s five audit recommendations, two were implemented, two were partially implemented, and one was not yet implemented.

 

Department of Transportation – Controls Over Vehicle Use and Transportation-Related Expenses (Follow-Up) (2022-F-38) The Department of Transportation (DOT) maintains a fleet of 4,086 registered State-owned and 668 leased vehicles. In addition to its 10 regional repair shops responsible for vehicle maintenance, DOT also uses a centralized procurement contract (Contract), negotiated and entered into on behalf of the State by the Office of General Services, for fleet management and repair services. The initial audit, issued in July 2021, found that DOT performed limited to no monitoring of procurements made through the Contractor to ensure costs were reasonable, despite concerns raised by central office and regional office personnel. DOT also did little to hold the Contractor accountable for its responsibility to ensure costs complied with Contract terms. The audit also identified deficiencies in DOT’s controls over recalls and warranties and its oversight of fuel and mileage, which increased the likelihood that State funds were not being used efficiently and effectively and, in the case of open recalls, posed safety risks. The follow-up found that DOT made progress in addressing the issues previously identified. Of the initial report’s five recommendations, four were implemented and one was not implemented.

 

Port Authority of New York and New Jersey – Selected Aspects of Accommodations for Passengers With Disabilities (Follow-Up) (2022-F-24) The Port Authority of New York and New Jersey (PANYNJ) is required to make its facilities accessible to passengers with disabilities, pursuant to the Americans with Disabilities Act of 1990 and the Rehabilitation Act of 1973. The initial report, issued in July 2021, identified deficiencies and non-compliance with the regulations in areas of the Port Authority Bus Terminal – the nation’s busiest bus terminal, serving an estimated 260,000 passenger trips per day. For example, some of the gates were inaccessible to customers using a mobility device both at the lower and upper levels, and no signage was evident to direct customers where to seek assistance. The follow-up found that PANYNJ made progress in addressing the issues identified. Of the initial seven recommendations, five were implemented and two were partially implemented.

 

Disciplinary action initiated alleging discourteous and threatening conduct toward a supervisor

New York City Office of Administrative Trials and Hearings Administrative Law Judge Tiffany Hamilton recommended a 3-day suspension for a caseworker charged with engaging in discourteous and threatening conduct toward her supervisor. 

The ALJ found that the caseworker’s comments, “you’re a liar,” “you don’t know me” and “you will see,” to her supervisor during a work performance meeting, did not amount to a threat but they were demeaning and provocative, constituting discourteous conduct.

Judge Hamilton's decision and recommendation is set out below:

NEW YORK CITY OFFICE OF
ADMINISTRATIVE TRIALS AND HEARINGS
In the Matter of
DEP’T OF SOCIAL SERVICES
(DEP’T OF HOMELESS SERVICES)
Petitioner
- against -
VICTORIA MCCAIN
Respondent

REPORT AND RECOMMENDATION
TIFFANY HAMILTON, Administrative Law Judge

Petitioner, the Department of Homeless Services within the Department of Social Services (“DHS”), brought this employee disciplinary proceeding against respondent, Victoria McCain, under section 75 of the Civil Service Law. Petitioner alleges that respondent, a caseworker, engaged in discourteous and threatening conduct toward her supervisor on March 24, 2021 (ALJ Ex. 1).

A trial was held before me on February 8, 2023, via videoconference. Petitioner relied on
documentary evidence and the testimony of two witnesses. Respondent presented documentary evidence, testified on her own behalf, and offered the testimony of one other witness.

For the reasons set forth below, I find that respondent engaged in discourteous conduct
toward her supervisor on March 24, 2021. I also find that petitioner failed to prove that
respondent’s conduct was threatening. For the proven charge, I recommend that rspondent be suspended for three days without pay.

ANALYSIS

The charges against respondent stem from a March 24, 2021 incident at the Barbara
Kleinman Shelter in Brooklyn. Petitioner alleges that respondent engaged in discourteous and threatening conduct toward her supervisor, Eric Hall, in violation of Sections 1.1, 1.2, 1.3, and 4.1 of the DHS Code of Conduct. Petitioner has the burden of proving the charges by a preponderance of the evidence. See Dep’t of Correction v. Hall, OATH Index No. 400/08 at 2 (Oct. 18, 2007), aff’d, NYC Civ. Serv. Comm’n Item No. CD 08-33-SA (May 30, 2008). Preponderance has been defined as “the burden of persuading the trier[] of fact that the existence of the fact is more probable than its non-existence.” Prince, Richardson on Evidence § 3-206 (Lexis 2008). “If the evidence is equally balanced, or if it leaves the [trier of fact] in such doubt as to be unable to decide the controversy either way, judgment must be given against the party upon whom the burden of proof rests.” Id.; see Rinaldi & Sons, Inc. v. Wells Fargo Alarm Service, Inc., 39 N.Y.2d 191, 196 (1976).

In support of the charges, petitioner relied on the testimony of Mr. Hall and respondent’s
immediate supervisor, Lawanda Brown. Mr. Hall is the Director of Programs for the Barbara Kleinman Shelter in Brooklyn. He joined DHS in 2006 and has been in his current title since December 2017 (Tr. 13-14). He has worked with respondent since July 2018, and was her direct supervisor during her first two years with the agency (Tr. 14).

Mr. Hall testified that respondent’s work performance in March 2021 was subpar. She
consistently failed to perform her duties, which included working closely with clients to develop a plan to move out of the shelter and secure appropriate housing (Tr. 15). She routinely provided inaccurate information regarding her clients and their housing assignments, needed constant reminders, and was ill-prepared for meetings (Tr. 18). 

Respondent’s lack of preparedness was evident at a case review meeting held on March 24, 2021, which took place in a small conference room on the second floor of the shelter (Tr. 19, 71). Mr. Hall asked respondent to stay behind to discuss her performance (Tr. 22). Ms. Brown was present at this second meeting with respondent (Tr. 24). 

Respondent requested that her union representative also be present, and he arrived shortly thereafter (Tr. 22).

There was conflicting testimony among the witnesses about what took place next. Mr. Hall testified that he began the meeting by providing feedback about respondent’s poor work performance (Tr. 24). He addressed her failure to prepare for meetings and reminded her of the responsibilities associated with her caseload (Tr. 23). According to Mr. Hall, respondent became “very loud, aggressive, and confrontational” (Tr. 28). She called him a liar, got up and walked to the exit, turned around and yelled, “you really don’t know me, but you will see” (Tr. 28-29). Mr. Hall then asked her if she was threatening him, and she repeated “you really don’t know me, Eric, but you will see” and walked out of the room (Tr. 29).

Mr. Hall felt “uneasy and very upset” about respondent’s behavior (Tr. 29). He e-mailed
respondent later that afternoon and addressed her lack of preparedness for the case review meeting (Pet. Ex. 2). He also wrote a conference memorandum on March 25, 2021, describing respondent’s “loud, aggressive, and confrontational” behavior at the performance review meeting, and noting that she stated, “You don’t know me but you will see. You really don’t know me Eric. You will see” (Pet. Ex. 3). Finally, he referred the incident to DHS’s Office of Disciplinary Affairs in a memorandum also dated March 25, 2021 (Pet. Ex. 6; Tr. 30-31).

Ms. Brown, a social services supervisor, testified that respondent called Mr. Hall a liar
several times, and screamed “you don’t know me” and “you’re not going to disrespect me” (Tr. 42). She described respondent’s overall manner as “aggressive and a little intimidating” (Tr. 43).

Ms. Brown wrote an e-mail to Mr. Hall on the afternoon of March 24, 2021, summarizing what took place at both the case review meeting and the subsequent performance review meeting. In the e-mail, she stated that respondent called Mr. Hall a liar, said “you really don’t know me” several times, and in response to the question, “are you threatening me?” replied, “you really don’t know me, Eric” (Pet. Ex. 7).

Respondent testified that Mr. Hall was condescending toward her at the case review
meeting, and yelled at her in front of others (Tr. 71-72). He then asked the other caseworkers to leave the meeting and told her to stay behind (Tr. 72). He spoke about her work performance but denied her the opportunity to respond (Tr. 73). Respondent then rose from her seat and stated, “please don’t speak to me that way, because you don’t know my personality.” She proceeded to leave the conference room “because [she] couldn’t take him yelling” (Tr. 73). She denied calling Mr. Hall a liar, claiming she had no reason to because “it was his opinion on how he felt about [her] work” (Tr. 73). She also denied making any verbal threats. Respondent noted that she has a “heavy” voice but that she did not yell during the meeting (Tr. 75).

Gary Hawkins, a community coordinator at the Barbara Klein Shelter and a union elegate, testified on respondent’s behalf. He did not observe respondent threaten Mr. Hall at any point during the performance review meeting (Tr. 62-63). He did not hear her state, “you don’t know me, but you will see,” but noted that people were talking and moving their chairs, preventing him from being able to hear clearly (Tr. 63). He acknowledged that respondent called Mr. Hall a liar, though not in a “threatening” or “boisterous” way (Tr. 55, 64). Mr. Hawkins did not recall respondent yelling during the meeting. He knows respondent “as a colleague and almost...as a friend” and explained that “she speaks loud on a regular basis...that’s how she speaks” (Tr. 64).

He did not consider her tone to be threatening (Tr. 64). After the meeting, Mr. Hawkins sent a note to the union delegate, describing what took place. In the note, he indicated that respondent was upset but that she did not “use any threatening connotation” toward Mr. Hall (Resp. Ex. B).

Petitioner’s Code of Conduct prohibits “threatening or intimidating a supervisor,” and
requires employees to be “courteous and professional in their contact with department clients, fellow employees and the public at all times” (Pet. Ex. 5). “Not every disagreement with a supervisor or expression of dissatisfaction has been deemed misconduct by this tribunal, even when voices are raised and emotions are vented.” Human Resources Admin., v. Wong, OATH Index No. 316/15 at 11 (Dec. 1, 2014), aff’d, NYC Civ. Serv. Comm’n Case No. 2015-0836 (Nov. 4, 2015). Consideration is given to the context, substance, tone, and duration of the remarks or behavior at issue. Compare Dep’t of Transportation v. Khan, OATH Index No. 1093/06 at 4 (Apr. 27, 2006), aff’d, NYC Civ. Serv. Comm’n Item No. CD 07-15-SA (Feb. 12, 2007) (misconduct found where employee called supervisor a “liar”) and Human Resources Admin. v. Levitant, OATH Index No. 397/04 at 18 (Sept. 7, 2004), aff’d, NYC Civ. Serv. Comm’n Item No. CD 06-59 (May 2, 2006) (misconduct found where employee approached supervisor and said, “You don’t know who you are messing with. I will hurt you”), with Human Resources Admin. v. Bichai, OATH Index No. 211/90 (Nov. 21, 1989), aff’d, NYC Civ. Serv. Comm’n Item No. CD 90-54 (June 15, 1990) (employee’s loud arguing and refusal to accept a transfer did not rise to the level of misconduct).

Here, the resolution of the charges rests, in part, on the credibility of the witnesses. In
assessing credibility, this tribunal has considered “witness demeanor, consistency of a witness’ testimony, supporting or corroborating evidence, witness motivation, bias or prejudice, and the degree to which a witness’ testimony comports with common sense and human experience.” Dep’t of Sanitation v. Menzies, OATH Index No. 678/98 at 2-3 (Feb. 5, 1998), aff’d, NYC Civ. Serv. Comm’n Item No. CD 98-101-A (Sept. 9, 1998). 

I found petitioner’s witnesses to be credible. Both Mr. Hall and Ms. Brown testified in a
clear and straightforward manner, without any apparent motive to lie. Their testimony was consistent with one another and was supported by contemporaneous reports that they each wrote after the meeting, summarizing what took place (Pet. Exs. 2, 3, 6). Both witnesses recorded that respondent called Mr. Hall a liar and spoke in a loud, aggressive manner (Pet. Exs. 2, 3, 6).

I also found respondent’s witness, Mr. Hawkins, to be credible. Aspects of respondent’s
testimony, on the other hand, lacked credibility. Although she denied calling Mr. Hall a liar, her own witness, Mr. Hawkins, testified that she did. Also, her claim that she stated, “you don’t know my personality,” as opposed to “you don’t know me,” is at odds with the overall context of the meeting, and an unlikely turn of phrase. Moreover, respondent’s supposed reference to her “personality” was not corroborated by any witness or contemporaneous documents.

Despite my doubts about parts of respondent’s testimony, petitioner failed to prove by a
preponderance of credible evidence that respondent’s comments, “you don’t know me” and “you will see,” amount to a threat. Respondent’s remarks, even if spoken in a loud or aggressive tone, were ambiguous. See Dep’t of Sanitation v. Bonafede, OATH Index No. 2124/11 (Nov. 1, 2011), adopted, Comm’r Dec. (Dec. 8, 2011), modified on penalty, NYC Civ. Serv. Comm’n Item No. CD 12-38-M (July 27, 2012) (the comment, “[y]ou live in Staten Island right ... I will catch up with you out there,” even if accompanied by pointing a finger, was ambiguous and did not constitute a threat). Although Mr. Hall stated that he felt “uneasy and very upset” at respondent’s behavior, he did not testify that he felt threatened or concerned for his physical safety (Tr. 29).

No one called security or asked respondent to leave the building (Tr. 45). There is no evidence that Mr. Hall reported the incident to his supervisor. Mr. Hall did not e-mail respondent about her behavior on the day of the incident; instead, he focused his post-meeting e-mail on her lack of preparedness. The remarks, even in response to the direct question, “are you threatening me?” were sufficiently vague that they fail to constitute an expressed or implied threat under the circumstances. See Dep’t of Social Services (Human Resources Admin.) v. Miles, OATH Index No. 1432/20 (Dec. 10, 2020), aff’d, NYC Civ. Serv. Comm’n Case No. 2021-0126 (Aug. 19, 2021) (no misconduct where the comment, “what would happen if I wild out on someone?” was “nothing more than an ill-advised expression of frustration” and thus failed to constitute a threat). Accordingly, this charge is not sustained.

With respect to the charge of discourtesy, I find that petitioner has met its burden of proving the allegation by a preponderance of the evidence. Three witnesses, including respondent’s own witness, testified that respondent called Mr. Hall a liar in a loud tone of voice in front of others, before walking out of the performance review meeting. Even crediting respondent’s assertion that she has a “heavy voice,” the content and context of the statement amount to discourtesy.

Respondent’s remarks were demeaning and provocative, and there are surely more professional ways of expressing disagreement. Indeed, this tribunal has found misconduct under similar circumstances. See Dep’t of Social Services (Human Resources Admin.) v. Y. M., OATH Index No. 571/22 (Jan. 11, 2023) (discourteous conduct found where respondent demeaned her supervisor by calling her a liar and referring to her as juvenile); Health & Hospitals Corp. (Coler-Goldwater Specialty Hospital & Nursing Facility) v. Mathias, OATH Index No. 509/14 at 7 (Dec. 20, 2013), adopted, Exec. Dir. Dec. (Jan. 6, 2014) (finding that respondent was insolent and disrespectful when she demeaned her supervisor by calling her a liar); Dep't of Transportation v. Khan, OATH Index No. 1093/06 (Apr. 27, 2006), aff’d, NYC Civ. Serv. Comm’n Item No. CD07-15-SA (Feb. 12, 2007) (same). Accordingly, the charge of discourteous conduct is sustained.

FINDINGS AND CONCLUSIONS

1. Petitioner proved that respondent engaged in discourteous conduct toward her supervisor on March 24, 2021.

2. Petitioner failed to establish that respondent used threatening language toward her supervisor on March 24, 2021.

RECOMMENDATION

Upon making these findings, I requested and received respondent’s personnel abstract.
Respondent has been employed by DHS since July 2018, and although her performance evaluation rating was “marginal,” she has no prior disciplinary record. Petitioner sought a 15-day suspension without pay as a penalty for respondent’s misconduct (Tr. 10).

However, petitioner failed to prove one of the charges, and the proven misconduct was not so egregious as to warrant such a significant penalty.

This tribunal has generally recommended a penalty of three to ten days’ suspension for
instances of discourteous conduct toward a supervisor or co-worker by an employee with a minor or no disciplinary history. See Dep’t of Health and Mental Hygiene v. Pepple, OATH Index No. 1505/20 at 11-12 (June 22, 2021) (three-day suspension for long-term employee with no disciplinary history who sent discourteous and unprofessional e-mails to a supervisor); Dep’t of Transportation v. Dhar, OATH Index No. 2024/14 at 8 (July 3, 2014), aff’d, NYC Civ. Serv. Comm’n Item No. 2014-0757 (Nov. 25, 2014) (three-day suspension for long-term employee with minor disciplinary history who used discourteous and unprofessional language during an argument with a co-worker); Human Resources Admin. v. Germaine, OATH Index No. 758/01 at 6-7 (Jan. 31, 2001) (four-day suspension for employee with no prior discipline who engaged in a loud and disruptive argument with a co-worker); Dep’t of Environmental Protection v. Berlyavsky, OATH Index No. 1011/06 at 6-7 (Apr. 19, 2006) (five-day suspension for employee with no prior discipline who shouted angry, unprovoked accusations at his supervisor in front of others, disrupting operations); Dep’t of Social Services (Human Resources Admin.) v. Hamzat, OATH Index No. 2248/19 at 6-7 (Sept. 11, 2019) (ten-day suspension for long-term employee with no prior discipline who behaved in a discourteous and disruptive manner).

Respondent is obligated by the agency’s Code of Conduct to maintain courtesy and
professionalism, even when she disagrees with a supervisor’s feedback or directive. Respondent’s discourteous behavior understandably caused her supervisor to feel uneasy and upset. However, the sole discourteous incident was brief in duration, confined to a conference room, and did not involve any use of profanity. Accordingly, I recommend a penalty of three days’ suspension without pay.

 Tiffany Hamilton

Administrative Law Judge

March 21, 2023

SUBMITTED TO:
MOLLY WASOW PARK
Acting Commissioner

APPEARANCES:
EMILY TONE-HILL, ESQ.
Attorney for Petitioner

JILL MENDELBERG, ESQ.
Attorney for Respondent

OATH Index No. 1141/23