3 Signs It’s
Time to Find a New IT Service Management Tool Upgrading your ITSM
tool can boost efficiencies, save money and result in better service delivery
for end users. READ MORE
8 Features of
the Best Audit Management Software for Public Sector The shift to
electronic working papers in the audit community fosters collaboration but
inadvertently generates dark data. Audit management software offers solutions
to access, analyze and maximize audit data's value. READ MORE
Almost everyone has heard
of ChatGPT. But Jeff Brown, CISO for the state of Connecticut, shares his concerns on some of the other “dark
side” apps that have emerged with generative AI. READ MORE
Are We on the
Verge of a Public-Sector Performance Renaissance? The promise of
"10x government" may be at hand, meaning a dramatic multiplication in
service delivery, operational efficiency and mission attainment, thanks to AI
and other technologies. READ MORE
As Broadband Deserts
Recede, Cost of Service Still a Question A new report by BroadbandNow indicates
as many as 22 million U.S. residents still lack access to broadband, an
improvement from 2020. But as Internet service improves, affordability in rural
areas remains an issue. READ MORE
Bipartisan Federal Data
Privacy Deal Close, Lawmakers Say Two lawmakers said they have reached an
agreement on the broad outlines of a pact that would create the United States’
first federal data privacy standard. A national data privacy law has eluded
Congress for years. READ MORE
Bridge The
Gap From Being Just Data-aware to Truly Data-informed You'll learn
how to build a stronger data infrastructure, create support for the better
understanding and use of data systems,, implement research-to-practice feedback
loops, and more! REGISTER NOW
California
Doesn’t Know If the Billions Spent on Homelessness Helped The state
auditor’s office found that a council created to oversee the implementation of
homelessness programs has not consistently tracked spending or outcomes. READ MORE
California Lawmakers Have
High Hopes for AI Task Force The group seeks to create guardrails against
potential threats posed by AI — like election interference and intellectual
property theft — while ensuring the U.S. remains the leader of this evolving technology. READ MORE
Can States Without Digital
IDs Manage Age Verification Laws? Laws requiring age verification for adult
content and social media are spreading. That raises a question: How can
companies and government reliably verify ages in the absence of centralized
state digital ID systems? READ MORE
Conn. CISO Raises Security
Concerns Over BadGPT, FraudGPT Almost everyone has heard of ChatGPT. But Jeff
Brown, CISO for the state of Connecticut, shares his concerns on some of the other “dark
side” apps that have emerged with generative AI. READ MORE
Cyber Risk
Reduction in the Era of Accelerating Digital Transformation This
report details how to understand your organization's cyber risk, what should be
prioritized, and how to effectively reduce it. DOWNLOAD
DOJ Mandates Accessibility
on State, Local Gov Websites Daniel Castro, vice president of the Information
Technology and Innovation Foundation, said the U.S. Department of Justice’s
rule on government content “... obligates state and local governments to ensure
their online services are accessible.” READ MORE
Eaton Debuts Modular Data
Centers for Edge Computing, AI The new product line could help public agencies
and other organizations embrace edge computing and its faster data-transmission
speeds. Public-sector spending on edge computing is set for significant growth.
READ MORE
Farebox
Cheats, Shoplifting and the Dilemmas of Crime and Punishment There’s
a movement toward cracking down again on minor offenses. It raises larger
questions about what transgressions we should be punishing — and why we should.
READ MORE
FCC Chair: U.S. Needs
National Net Neutrality Policy Net neutrality — a long-debated policy that was
solidified under President Barack Obama — required Internet service providers
to treat all communications on their networks the same regardless of content. READ MORE
Fire and EMS
Tech Supplier First Due Wins FedRAMP Approval The company, in
business for eight years, sells software for records management and response.
First Due also serves state and local customers, along with the Department of
Defense and other agencies. READ MORE
Generative AI
Use Proceeding Apace, Florida CISO Says State Chief Information
Security Officer Jeremy Rodgers talked about the Sunshine State’s approach to artificial intelligence at a recent cybersecurity
conference. A centralized legislative framework around AI does not yet exist,
he said. READ MORE
How
Procurement Can Support IT Sustainability Energy consumption has
become an important concern for both environmental impact and cost controls as
governments store more data, use more applications and create more digital
services. DOWNLOAD
Mayor’s Office of Gang
Reduction and Youth Development (GRYD), about their organization’s approach to
incorporating data as an everyday tool to better understand, implement, and
improve their programs. REGISTER NOW
In San
Fernando Valley, L.A. Metro Makes Buses a Priority The Los Angeles
County Metropolitan Transportation Authority recently opened another 5.6 miles
of bus priority lanes, giving the region a total of 51 lane miles designed
specifically for public transit. Another 46 miles are coming next year. READ MORE
Is AI Ready
to Replace Human Policy Advisers? A 50-state investigation in data
journalism suggests the answer is, not yet. The AI agent was insightful on a
number of fronts; but, while not descending into hallucinations, its mind
strayed from instructions as the experiment went on. READ MORE
Jackson
County, Mo., Struck by Ransomware Attack The assessment, collection
and recorder of deeds offices remain shuttered as the city updates systems
following the cybersecurity incident. READ MORE
Kansas Bill
Would Create Judicial, Legislative CISOs A recent cyber attack on
the state court system underscored the need to boost government defenses. The
bill would also bring more consolidation to executive branch IT operations. READ MORE
Making the
Most of Federal Dollars for Post-Pandemic Learning Recovery Many
school districts still have a lot of money that could be spent on effective
long-term interventions. States should help them build federal dollars into
their budgets for years to come. READ MORE
Maryland
Approves Economic Relief Following Bridge Collapse The Maryland
Protecting Opportunities and Regional Trade Act went into effect immediately
after Gov. Wes Moore signed it. The program will assist workers and businesses
affected by the Key Bridge collapse. READ MORE
Millions of
Americans Are Struggling With Medical Debt Medical debt is growing
and hitting middle-class Americans hardest. States have started acting to
relieve the burden, but more can be done. READ MORE
Mississippi’s
New Medicaid Plan Makes Expansion More Lucrative On Thursday Gov.
Tate Reeves announced federal approval for the second part of his 2023 proposal
for increased reimbursements to state hospitals from Medicaid. READ MORE
Montana
Updates Groundbreaking Property Information App The redesigned
platform — believed to be the first of its kind at launch — enhances how
residents, businesses and governments can access and view statewide land ownership
data. Mobile performance and print functions are also improved. READ MORE
New Dallas
Police System Will Monitor Off-Duty Work The City Council unanimously
approved a three-year, $815,000 contract with RollKall Technologies. The move
comes in direct response to a 2018 audit that criticized the agency’s lack of
oversight. READ MORE
New Digital
and IoT Solutions are Transforming How Cities Connect and Adapt To
navigate the complex web of government operations and unlock city-wide IoT
benefits, departments and agencies need the right mix of coverage and
capability. LEARN MORE
New
Ransomware Actor Threatens Change Healthcare Change Healthcare has
reportedly already paid off one set of cyber attackers, but now a second group
is claiming that it has stolen data, too. READ MORE
New Regional
Centers Focus on Electrical Grid Cybersecurity There are six
university-led, federally funded projects, and they focus on training
specialists and developing defense tools to protect against attacks aimed at
hobbling the country’s energy sector. READ MORE
New Vermont CISO Has
Extensive Federal, Private-Sector Resume John Toney, the new chief information
security officer for the state of Vermont, replaces Scott Carbee, who stepped down in August
to join the University of Vermont as ISO. Toney spent more than a decade at the U.S. Secret Service. READ MORE
Ohio DOT
Pioneers Drone Traffic Management System The new initiative is
expected to enhance safety by advancing drone airspace management and
navigation. It is designed as a peer-to-peer model for statewide use, and is
aimed at avoiding conflicts in shared airspace. READ MORE
Older
Floridians Return to Work as Living Costs Rise By 2030, an estimated
12 percent of people ages 75 and older will be working, more than doubling from
2000, due to longer lifespans and rising costs of living. In Florida, soaring insurance rates add to financial
pressures. READ MORE
OpenGov,
Pavilion Team on Digital Procurement Push The two gov tech vendors
have built a large online library of public contracts. The goal is to make it
easier for suppliers and public agencies to study and evaluate contracts, and
craft the best deals. READ MORE
Pinole
Becomes Latest Calif. City to Ban New Gas Stations The Bay Area city
voted on April 2 to approve a temporary moratorium on new fuel stations. The
measure also limits expansion of existing stations in an effort to reduce
greenhouse gas emissions. READ MORE
Procurement
Sciences AI Raises $10M as It Eyes New Markets The procurement
software vendor could soon have a bigger presence in local contracting,
according to the CEO. The funding comes among other changes for companies in
procurement. READ MORE
Public
Service and the Still-Relevant Causes of the Civil Rights Era More
of today's public officials and candidates should remember the principles that
Martin Luther King Jr. and his colleagues and supporters put their lives on the
line for. READ MORE
Public Trust
in Government by the Numbers Explore the pivotal role of public
trust in government for professionals at all levels — local, state or federal.
Learn how understanding and addressing public trust issues can enhance
governance effectiveness, credibility and integrity, as highlighted in our
informative infographic featuring key statistics and insights. READ MORE
Researchers
Expect ‘Extremely Active’ Hurricane Season The Colorado State
University Tropical Meteorology Project team forecasts 23 named storms,
including 11 hurricanes. The Climate Adaptation Center in Florida is predicting 24 named storms, 12 hurricanes. READ MORE
Rural
Mortality Rates Far Higher Than for City Dwellers In 1999, the
natural cause mortality rate for people ages 25 to 54 in rural areas was only 6
percent higher than for city residents of the same age. By 2019, the gap had
widened to 43 percent. READ MORE
San Jose Is
Using AI to Detect Homeless Camps. Will It Work? City officials are
optimistic that the pilot program will help connect homeless people with needed
services and shelter or housing, as well as identify trash, graffiti, potholes
and parking violations. READ MORE
The Campaign
to Shield the Personal Information of Judges A federal judge who experienced the
unthinkable is advocating for laws that restrict access to personal information
about state and local judges. READ MORE
The Nation's
Homeless Population Is Aging Dramatically As with society as a
whole, the homeless population is naturally aging. But now more people are
falling into homelessness for the first time in their later years due to high
housing costs. READ MORE
The State of
Local Government Survey Report Explore OpenGov's latest report on
the State of Local Government Survey, featuring insights from over 510 public
sector agencies nationwide and reveals top challenges, evolving trends, and key
priorities for improvement in 2024. DOWNLOAD
Tips for
Overcoming IT Resource Drain in the Public Sector Here are five
things you can do to help eliminate IT resource drain within your organization
and provide improved IT service to employees and citizens. READ MORE
Transforming
Government with Document Process Automation Document process
automation (DPA) technology gives agencies a single, cohesive solution to
manage their document-based projects. A DPA solution pulls documents from
disparate systems into a centralized location that is accessible and visible to
all collaborators. The result is a more efficient process that can save
government agencies time and money. DOWNLOAD
Trolls and
Their Tolls on Social Media Communicators This eBook from CivicPlus
offers strategies for dealing with online trolls and guidance on how social
media communicators can keep the peace on their websites without restricting
free expression and meaningful and productive conversations. DOWNLOAD
Vermont's
Approach to Primary Care Is Driving Down Costs A visit to your
doctor won’t cover everything that could lead to chronic disease. Vermont’s primary-care system helps fill the void. READ MORE
Washington
State Owes $5.4M to Wage Theft Victims The state’s Department of
Labor and Industries has failed to collect millions of dollars from employers
that the agency says it owed to more than 1,800 workers across the state. Last
year the department collected zero dollars for workers. READ MORE
Webinar -
Confidence Through Competence™: How to Shift Your Mindset and Use IPAWS With
Authority Learn to send timely alerts and minimize hesitation to
save lives. Join us on April 24th to master IPAWS with Confidence Through
Competence™. REGISTER NOW
Webinar: K-12 Schools Move
to Cloud to Enhance Data Security At an Education Week webinar, panelists from
the cloud software provider Softdocs said schools can enhance data security by
moving away from on-premise data management and using third-party cybersecurity
expertise. READ MORE
What Does Law Enforcement
Really Think About Digital IDs? While many states have rolled out digital ID
programs, the number of law enforcement agencies who accept them remains
limited. One agency shared with Government Technology the challenges and
successes they’ve experienced conducting traffic stops with users of digital
wallets. READ MORE
Without
Internet Subsidies, Many Will Lose Telehealth Access The federal
Affordable Connectivity Program has helped 23 million low-income households
afford Internet connections to schedule or attend health-care appointments. But
the program will soon run out of funds. READ MORE